Here, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you buy mushrooms online or interact with our website.
1. Information We Collect
When you purchase mushrooms or supplements through our store, we may collect the following information:
- Personal details such as your name, email address, billing/shipping address, and phone number.
- Payment details are processed securely through our trusted payment partners.
- Order history and preferences to provide better customer service.
- Website usage data, such as cookies and browsing behaviour, is used to improve your shopping experience.
2. How We Use Your Information
We use your data to:
- Process and fulfil your orders.
- Provide order confirmations, shipping updates, and customer support.
- Improve our website, product selection, and services.
- Send promotional offers, newsletters, or product updates (only if you opt-in).
3. Sharing Your Information
We do not sell, rent, or trade your data. However, we may share limited information with:
- Payment providers (to securely process transactions).
- Shipping partners (to deliver your order).
- Service providers (such as email or analytics platforms that help us improve our services).
All third parties we work with follow strict data protection standards.
4. Data Protection & Security
We use encryption, secure servers, and industry-standard safeguards to protect your data. While no method of transmission over the internet is 100% secure, we take every reasonable step to protect your information.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyse site traffic, and show relevant offers. You may disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request details on how your data is used.
To exercise these rights, contact us.
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, accompanied by an updated “Last Modified” date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us.